Explore the Key Principles of Total Quality Management

In today’s business environment, competition has become extremely high and therefore organizations are always on the lookout for the best practices and high performance. There is a generally approved approach that has brought significant change in the business environment aimed at quality called Total Quality Management. 

TQM has evolved from manufacturing to the service industries, defining top-quality product and service delivery as customer fulfillment. Earning a Total Quality Management certification not only serves as evidence of your dedication to quality performance but also helps you get recognized as a leader in its field.

Understanding Total Quality Management

Total Quality Management was described in general as a management philosophy that integrates and coordinates all processes towards the achievement of organizational objectives of competitiveness, effectiveness, efficiency, and flexibility through gradual improvement of all major aspects of the organization. It applies the concepts of quality management without limitations within an organization’s structure and workplace, ensuring that every individual is engaged in the delivery of quality.

Key Principles of TQM

At the core of Total Quality Management are several key principles:

• Customer Focus: Customer requirements and expectations are some of the most important things within an organization. TQM shows a major concern of customers where customers’ feedback and satisfaction are taken as the final determinant of quality.
• Continuous Improvement: It is also referred to as Kaizen and entails frequent efforts made aimed at increasing the quality of processes, products, and services. This principle gives organizations the ability to transform to ensure competitiveness.
• Employee Involvement: TQM also acknowledges that everybody has a responsibility in the formulation of quality. It also fosters teamwork, and work collaborations and empowers employees to contribute towards the enhancement of the quality of the products produced.
• Process Approach: The application of Total Quality Management helps an organization approach organizational activities and resources as processes in a way that they coordinate towards the achievement of finished objectives with optimum effectiveness.

Implementing TQM: Opportunities and Threats

To enhance effectiveness in organizations, TQM calls for commitment from top management, the organization’s strategic objectives matching the quality objectives, and systematic enhancement. This particular solution brings with it obvious advantages such as higher satisfaction of the customer, better processes, lower costs, and a greater market share. However, obstacles such as organizational culture resistance and the requirement of massive training and transference are some things that must be addressed.

Why Choose UniAthena Total Quality Management Certification?

If your goal is to gain a greater understanding of Total Quality Management or embark on a journey to gain new skills, then the Total Quality Management certification course at UniAthena is the right choice. It will equip you with the necessary skills for the successful implementation of TQM principles. 

Due to the flexible learning and subject-matter experts with industry experience teaching the course, UniAthena will not only provide theoretical knowledge but also practical recommendations on how to apply TQM in several organizational settings.

Enroll in the free short course today and open doors to numerous opportunities.